Whether you’re looking to improve quality, or searching for efficiency through automation, you will need to ask yourself “what does good look like”.
The answer won’t necessarily be the same for everyone, or a shining example of ‘best-practice’. There are, however, a common set of goals shared in any asset management program:
- Reduce unplanned downtime;
- Minimise asset failures;
- Maximise use of resources;
- Increase asset reliability;
- Reduce inventory costs; and
- Manage risk.
In developing that picture of your desired target state that meets these goals, we’ve found it useful to define your vision for the future in terms of the user experience. How will your people work differently with asset management systems and processes? Let’s imagine what ‘good asset management’ might look like through the users’ stories.
New assets are procured through a process of checks and balances to ensure they will meet the company’s requirement for operational life and are able to be efficiently maintained throughout the assets life.
Staff are able to select assets by GPS coordinates, or current location on a map view. Where assets are located in close proximity to each other, zooming in on the map provides building levels and floor plans to assist in selecting the correct item. Once the asset is selected, the operator can drill down to access maintenance history and reports on a mobile device.
From the mobile device, condition reports can be uploaded immediately, without having to wait until the team arrives back at a terminal. Real-time reporting of emerging faults, condition and general asset health shaves days or weeks from the maintenance process as information is immediately available to the planning and reliability teams for actioning.
When required maintenance is identified, work plans are used to develop the planned scope of works. Parts, services and tools are identified and processed through their appropriate channels well in advance of cut-off lead times which ensures the relevant departments are given sufficient time to process the requirements without impacting on their day to day operations.
When work is due to be completed all materials, services and tools are booked in and available to complete the maintenance with minimal to no unplanned events occurring through the execution phase.
At the completion of maintenance work, findings and recommendations are added to the work orders to be reviewed by reliability and planning teams. Any changes to processes or work plans are carried out and future works are processed.
Budgets are developed from detailed work plans and schedules and with minimal requirement for corrective and reactive maintenance contingencies. With the process for budget development minimal cuts and changes are made to the budgets as the process is based on facts and data rather than guesses and percentages of previous spend.
While there is no one, single definition of what good asset management looks like, the rewards of optimised asset management systems and processes aligned with business strategy are significant, with an increasing body of knowledge, insight and experience to be leveraged.
Feature image supplied courtesy of Unitywater.