Timely, knowledgable help with Maximo when you need it
Unlike the office wi-fi or Windows on a ‘go-slow’ day, getting Maximo back up and running when things go wrong is rarely a case of turning it off and back on again. From technical support to system administration or application support Clarita’s Maximo support capabilities can help you maintain a stable, reliable and effective asset management ecosystem.
Level I, II and III Support
When your team needs assistance with implementation, technical troubleshooting, patches/upgrades, report development or general system administration, Clarita’s Maximo support team offers certified technical resources at the end of the phone or onsite. Our team is wholly based in Australia, serving organisations across Australia and New Zealand in utilities, engineering, construction, ports and transport industries.
System expertise, industry knowledge and practical expertise
When engaging Clarita for Maximo Support, you gain access to the collective skills, knowledge and experience of our team. Leveraging the expertise of professionals who have configured and supported Maximo to solve real-world asset management challenges, our clients gain a partner who bridges the gap between what is good for the business and what is technically possible.
- Gold IBM Business Partner with over 10 years experience
- 14 IBM Certified Deployment Professionals
Managed Support for Maximo
When the ad-hoc, “break-fix” model of support isn’t keeping pace with your business, Clarita’s Managed Service a proactive, SLA driven alternative. Under our Managed Service Support package, we assume the day-to-day responsibility for your Maximo installation from the database level up, with options to extend to all its integrated components, such as mobility, geographic information and middleware.
Clarita have satisfied each and every expectation we had and have proved a valuable asset management partner.Steve Thurecht, IT Manager, Austube Mills
Clarita Maximo Support Capabilities
Clarita Solutions support a range of organisations and technical environments.