Unitywater mobile field office - maximo

Making real-time asset management a reality

Insight by COSOL /

Utility Magazine has published a report on the work Clarita Solutions (a COSOL Company) completed with Unitywater to streamline data flow and capture to establish a central location for asset information, accessible in real-time by staff across the organisation.

Unitywater provides water and sewerage services to the Moreton Bay, Sunshine Coast and Noosa regions of South East Queensland. Its 5223 square kilometre service area includes around 6000km of water mains and 5800km of sewerage mains servicing 765,000 residents. In 2018, Unitywater field crews attended to 27,544 customer-initiated work orders across 26,516 assets.

The Mobile Field Office is a cloud-based application that has been fully integrated into Unitywater’s systems since July 2017. Its users include field staff and supervisors, Network Control Room, Contact Centre and asset managers.

The Mobile Field Office project was delivered in partnership with Clarita Solutions (a COSOL Company), an IBM partner and EZMaxMobile Australian distributor, and as such provides a cost-effective and sustainable foundation for Unitywater’s digital utility future.