UTILITIES

Minimise unplanned supply interruptions and restore utilities to full use by monitoring assets and optimising maintenance scheduling.

The water industry is highly reliant on infrastructure, which requires ongoing maintenance and renewal. Improving the efficiency in how that infrastructure is operated and maintained is widely considered to be critical to success in the water services industry. As a result, there has been a clear shift in recent years towards optimisation of asset management, works management, workforce, systems, and procurement processes by leveraging technology and data to create efficiencies and improve decision-making.

Optimising asset performance faces a variety of challenges, including:

Aging infrastructure
Vast geography and diverse climate
Increasing urbanisation
The impact of new approaches to water security such as Water Sensitive Urban Design
Ageing workforce and the availability of skilled labour
Digital technology & its impact on customer expectations
Balancing the cost to serve against the perceived value of water and customer price sensitivity.

Clarita has helped power and water utilities bring new levels of resilience and performance to their critical asset infrastructure. We do this by partnering with solutions providers such as IBM Maximo to help organisations implement a systematic approach to operating and maintaining their assets. Clarita has helped clients to:

Align inventory items and store and purchasing processes with maintenance plans to reduce manual intervention, reduce delays in work execution and streamline procurement.
Re-engineer crew dispatch process in response to customer service requests through the Operations Control Centre for more efficient utilisation of available resources.
Accurately bill 3^rd parties for works as a profit centre for the business, by capturing job costing information, including materials, labour, services & tools, and generate a sales invoice.
Identify Planned and Reactive maintenance works that will cause an interruption of water / wastewater services and display the results within an app on the company website.

FEATURED CONTENT

Future-proofing GIS

When end of support prompted an ArcGIS platform upgrade at Unitywater, Clarita was engaged to deliver a ‘like-for-like’ upgrade from 10.3.1 to 10.6.1.

Building smarter dispatch processes

Clarita has helped TasWater achieve their vision for a reimagined dispatch process that leverages location data and mapping for huge productivity returns.

Overcome sector challenges
Deliver technical solutions that address unique challenges faced by the utilities sector.
Utilise tech advances
Leverage fast-moving technological innovation to unlock asset performance.
Extract value
Obtain maximum value from your critical assets and within acceptable bounds of cost, quality and risk.

Improve productivity
Achieve timely and precise interventions and reduce material use and inventory overheads.
Gain a Holistic view
Discover a ‘single view’ of your service network and maintenance operations.
Drive growth
Increase asset availability and efficiency, improve service delivery and drive revenue growth.

Solution Brief Optimising Assets with AI-Powered Tech

IBM’s asset performance management solution for energy & utilities is optimised for utilities seeking to deliver reliable, safe, and uninterrupted service at reasonable cost.

Download Solution Brief