For existing clients, authorised users can log requests with the Service Desk.
Use the following information to log and prioritise tickets for a timely response. Please refer to your Managed Service Support Operations Manual for the specific hours of operation and scope that applies for you.
Priority 1 | 2
1300 884 507
Be prepared to provide:
- your name and contact phone number
- reason for contact/brief message
- priority assessment
Priority 3 | 4 | 5
servicedesk@claritasolutions.com
https://clarita.link/support
Please include:
- a brief description of the request
- priority assessment
- any additional supporting information
Not yet a support client?
Learn More about Managed Service Support