Optimising system performance with timely and knowledgeable help when you need it.
Our goal is to ensure your asset management systems deliver the same standard of performance that you expect of your assets themselves – minimal unexpected downtime, and a strong return on lifetime investment. Managed Support is how we deliver.
Managed Services transform the reactive, ‘break-fix’ model of support into a proactive program of monitoring, maintenance and continual improvement. Under Clarita’s Managed Service Support package, we assume the day-to-day responsibility for your asset information ecosystem. Support for incidents, problems and service requests is delivered within agreed service level targets.
Share knowledge and experience with Clarita's highly specialised skills 'on-demand', rather than on the payroll.
Reduce the financial risks associated with unexpected downtime and slow response to critical incidents.
Scale up or down quickly and easily as your business needs dictate.
Continuity of service to agreed levels regardless of annual leave, overtime or competing priorities.
Service management tool monitors performance and monthly reporting keeps teams accountable to service level agreement.
Low capital outlay with predictable monthly costs.