Optimising system performance with timely and knowledgeable help when you need it.

Our goal is to ensure your asset management systems deliver the same standard of performance that you expect of your assets themselves – minimal unexpected downtime, and a strong return on lifetime investment. Managed Support is how we deliver.

Managed Services transform the reactive, ‘break-fix’ model of support into a proactive program of monitoring, maintenance and continual improvement. Under Clarita’s Managed Service Support package, we assume the day-to-day responsibility for your asset information ecosystem. Support for incidents, problems and service requests is delivered within agreed service level targets.

  • Collaboration

    Share knowledge and experience with Clarita's highly specialised skills 'on-demand', rather than on the payroll.

  • Mitigate Risks

    Reduce the financial risks associated with unexpected downtime and slow response to critical incidents.

  • Flexibility

    Scale up or down quickly and easily as your business needs dictate.

  • Reliable

    Continuity of service to agreed levels regardless of annual leave, overtime or competing priorities.

  • Transparent

    Service management tool monitors performance and monthly reporting keeps teams accountable to service level agreement.

  • Predictable

    Low capital outlay with predictable monthly costs.

Download Clarita's Guide to Managed Service Support

WHITEPAPERGuide to Managed Service Support

Learn more about the structure, standard inclusions and delivery approach of Clarita's Managed Service Support offering.

Download Whitepaper